A Billion+ Customers need a Million Sales and Service Touch Points
Shilpa Gupta

Shilpa is the Head, Retail and FMCG Division of FICCI. She is working towards creating a positive retail business environment in retail and FMCG Space. Shilpa has been on various panels discussing the trends, projections and opportunities in retails and FMCG arena. She is a Masters in Economics and Education and is currently pursuing her Doctorate in “CSR- An obvious choice for pure business!”

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