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Tag: Changing Face of Insurance

Digital Revolution in the General Insurance Industry

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The whole cycle of getting quotes to policy acquisition to policy servicing to proactive claims identification, assistance and processing will have to take the digital route to improve customer experience
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Delivering Transformative Customer Experience Through Digitization in Insurance

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Digital technologies, niche and emerging, have changed the way consumers engage with their insurers. Undeniably, the biggest driver of embedding a digital strategy is to enrich customer experience and relationship.
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Using Big Data And Analytics Across The Insurance Value Chain

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Data analytics will help life insurance players deliver as per contractual obligations towards their customers. Besides, it is also vital for customers to perform due diligence with regard to their investments.
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Indian Insurance in 2020—Targeting the Under-Served

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Rise in the insurance sec­tor will be marked by a favorable demogra­phy, penetration opportunities, relevant technology, financial inclusion and rising financial literacy.
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Digitalization and its Imprint on the Insurance Industry

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Riding on the digi­tal wave, insurers will harness the power of technology, social media tools, new e-pay­ment models and distribution channels
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Enabling the growth of the Indian Insurance industry

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Three definitive steps for the development and growth of this industry: One, relaxation of investment restriction; two, a level playing field in tax treatment; and, no service tax upon maturity.
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